Staff Careers

The Academic Advisor II provides advising to a diverse population of students in regards to their academic planning and progress by utilizing professional advising and guidance skills. Interprets and explains university academic policy and procedure to assist students in making decisions concerning personal educational goals leading to graduation. To discuss degree goals, and advise on appropriate classes, with students to ensure retention and timely graduation.

Duties/Responsibilities
• Provides a full range of academic advising, services, to all College of Arts, Humanities and Social Science students about content and structure of postsecondary programs including graduation and/or transfer requirements for a particular program of study.
• Correspond in-person, telephone, email, and-or by virtual appointment with prospective students and parents for review of academic record, general advising etc.
• Interprets University policies, procedures and curriculum to faculty, staff and students to include (NCAA regulations, International rules and regulations, etc.)
• Audits, monitors, and evaluates individual student academic progress. Comply with FERPA and UAH regulations regarding privacy of student information.
• Follow-up with the advisee on any report of unsatisfactory work (notice of class probation for poor attendance, notice of FA and/or failing grades, incomplete grades from past semester(s), etc.). Special attention should be paid to students who are placed on academic probation.
• Disseminates certificate, diploma and university transfer program information to all learners and other appropriate internal and external contacts in individual or group sessions. Evaluate transfer credit for application for specific degree programs in consultation with the Department Chair or Dean.
• Begin program of study with University CAPP system. Work Directly with Department Chairs when requests of special admission to a course arise (e.g. class cap is reached).
• Interprets testing results relevant to placement decisions; determines student readiness for College programs.
• Creates and educate students in the development of an educational plan including choosing a program of study and/or clarifying educational goals.
• Informs students about alternatives, limitations and possible consequences of academic decisions (e.g. adding, dropping and withdrawing from courses; change of program, major and/or transfer institution)
• Educates students about course planning and registration processes, refers to available on-and off-campus resources to meet individual needs including career and personal counseling.
• Authorizes course withdrawals, adds, and drops as required.
• Maintains centralized student record database for reporting/assessment, maintain up-to-date knowledge about the College’s programs and requirements tracking progress towards degree and degree auditing process; utilize the latest software and tools (e.g. Banner,Student Success collaborative dashboard, Degree Works, CAPP etc.); consults with contacts at various transfer institutions regarding course and program transfer ability, admission and graduation requirements.
• Maintain an up-to-date Advising Portfolio, with a summary record of performance to date (grade reports, transcript, graduation notes, current semester schedules, progress to degree requirements completed, etc.), dates of conferences, notation of special circumstances, up-to-date MyStuff information and details, and other pertinent information related to student and advising records in accordance with state/federal law and university regulations.
• Coordinates advising programs such as peer advising, career placement, internships, or other college programs.
• Reference planning guides, and maintains administrative and program information files.
• Maintains operating procedures that minimize the likelihood and impact of errors.
• Monitors course enrollment and make recommendations to appropriate staff regarding reserves, restrictions, availability, wait listing, or closure based on program demand and course availability.
• Displays sensitivity in addressing the unique and sometimes complex learning and socio-economic needs of students.
• Maintain close communication with Academic Advisors throughout the University, and work in collaboration on items such as general information sharing, timely information on course, degree, options, policies, policy updates, long-range planning, course allowances, etc.
• Process schedule adjustment paperwork and other related paperwork.
• Reports and communicates regularly with the Associate Dean via email, phone etc. on issues such as at risk students, class overrides, transfer credits for Charger Foundations, permission to substitute etc.
• Work in collaboration with Admissions, Financial Aid, Registrar’s Office, Student Success Center, Career Services and related units to ensure students receive clear and consistent guidance.
• Participate in new student and transfer orientation as required.
• Serves as a resource to faculty in advising students within assigned college. Provide students with faculty information, and inform students regarding various university resources.
• Identify problem areas (e.g. in course scheduling) and discuss with Dean or Associate Dean.
• May supervise student employees and participate in training those students
• Makes appropriate referrals to students perceived as at-risk, acts as an advocate as appropriate.
• Work in collaboration with other Academic Advisors in recruitment and outreach for secondary education and K-12 (STEM).
• Participate and assist with student recruitment, both on and off campus, travel and weekend work may be expected.
• Participates in Academic Advisor meetings and events.
• Assist students with re-admission including providing advising, and recommendation for future classes, and academic success.
• Participates in individual and team professional development, remains current with technology used to provide advising services.
• Performs other related duties as assigned.

• Bachelor’s degree or an equivalent combination of education and years of experience
• Minimum of 2 Years of full-time verifiable Academic Advising experience
• Experience with Microsoft Office Suite and Adobe Acrobat is required
• Excellent verbal, written, analytical, interpersonal, and organizational skills
• Working knowledge of advising and counseling techniques

• Master’s degree is preferred

$42,000 - $45,000