Staff Careers

Seeking a professional, detail-oriented, and efficient person to support undergraduate admissions and enrollment goals of the university. The Admissions Processing Counselor supports the Admissions team by utilizing data systems to manage incoming students through the application and enrollment process. Additionally, this position will represent UAH accurately and persuasively to prospective students, parents, school officials, school counselors, teachers, and alumni, as well as UAH faculty, staff, and students.

Duties/Responsibilities
• Works with prospective students from their initial application to class registration to support completion of their enrollment steps. This includes processing application materials, transcripts, test scores, payments, and any additional items necessary for enrollment.
• Manages the transition of student data from third-party sources into the CRM and data from the CRM to approved third-party vendors. This includes troubleshooting integration errors and ensuring timely updates of student records.
• Supports the Director of Admissions Operations in providing continuous training to other Admissions Counselors on the CRM and other enrollment systems. This includes troubleshooting errors in the application and/or enrollment steps.
• Assists the Senior Admissions Counselor in managing communications to prospective students, including but not limited to acceptance packets, scholarship offers, denial letters, incomplete application reminders, scholarship upgrade letters, and enrollment processing email communication.
• Meets individually with incoming students in person, over the phone, or via virtual appointments to provide support in completing enrollment steps.
• Travels as needed to high schools, college fairs, and off-campus recruitment events to engage with prospective students and their families.
• Attends on-campus recruitment events and activities to engage with prospective students, including evenings and weekends.
• Perform other duties as assigned by the Director of Admissions Operations.

• Bachelor's degree and 1-2 years of full-time verifiable work experience in a university/ setting or customer service role OR 1-2 years as an active member of a student organization
• Must have database management skills
• Strong written and verbal communication and interpersonal skills required
• Must have a valid driver's license
• Must be available to work some evenings and weekend events as needed

$44,000 - $46,560