Staff Careers

The Assistant Director of Graduate Admissions serves as the primary outreach lead for the UAH graduate programs. Reporting to the Director of Undergraduate and Graduate Admissions she/he is a key position relating to the recruitment of graduate students. Additionally, the Assistant Director will serve as a primary recruitment contact to university graduate schools and programs. She/he will help lead the development and implementation of general recruiting and admissions strategies for UAH graduate programs.
Requires extensive knowledge of admissions and recruitment practices, techniques, and procedures, preferably with a graduate population (Masters and Doctoral). Requires the ability to interpret admissions and recruitment funnel data, and to propose and execute a course of action based on that data. Requires the ability to cultivate relationships, actively listen, and recommend recruitment strategy based on identified program-specific recruitment needs. Requires the ability to understand individual prospective student needs, and to consult/respond accordingly with exceptional customer service.

The position will work daily with graduate applicants/prospective applicants, and program coordinators, to help graduate students navigate the application and enrollment process. This individual is expected to play a key role in fostering a positive work environment with the expectation of continuous improvement and first- class customer service.

Duties/Responsibilities
• Providing admissions guidance to prospective graduate students; maintaining high quality of service to applicants and ensuring accurate and timely dissemination of information.
• Working with the Director of Graduate and Undergraduate Admissions to develop an annual recruitment strategy based on the UAH vision and UAH Strategic Enrollment Plan.
• Leading various strategic recruitment initiatives such as identifying new domestic and international markets for admissions and developing strategic relationships to reach recruitment goals.
• Assessing and responding to enrollment data and trends to address changing and emerging student markets.
• Working closely with graduate program coordinators providing updates staying current on graduate program changes.
• Assessing the current admissions process, providing a formative and summative evaluation with recommendation for improvements.
• Becoming familiar with Slate Customer Relationship Management System (CRM).
• Partnering with faculty to engage in deeper analytics of the applicant pool.
• Monitoring, tracking, and reporting on admissions statistics through queries and reports in Slate, Excel and other tools as needed.
• Meet with graduate campus visitors and plan recruitment events.
• Travel within the Tennessee Valley and potentially out of state for recruitment events.
• Build relationships with community employers and organizations to recruit working professionals.
• Review graduate admissions applications in peak times.
• Participate in special projects as assigned.
• Perform other duties as assigned.

• Bachelor's degree with 3-5 or more years of full-time work experience, or an equivalent combination of education and years of experience.
• Proficiency in Microsoft Office Suite and Google Workspace
• Must have strong verbal and written communication skills
• Ability to work flexible hours, including evenings and weekends
• A valid driver’s license and eligibility for university vehicle insurance coverage is required
• Willingness to travel is required

• Bachelor's degree preferred
• Knowledge of CRM and SCT Banner is desired
• University experience is strongly preferred

$50,000 - $58,000