Staff Careers

The Assistant Director of Clinical Operations provides administrative, clinical, and operational leadership for UAH Health Services while maintaining an active clinical practice as a licensed Nurse Practitioner. Reporting to the Clinic Director, this position provides leadership for daily clinical operations, laboratory and radiology services, clinical staff development, quality improvement, accreditation and regulatory compliance, and health promotion and outreach initiatives. The Assistant Director serves as a clinical resource and operational leader, supports strategic priorities, and serves as acting Clinic Director when needed. The position also provides comprehensive primary care services to students, faculty, and staff.

This position allocates approximately 50% effort to administrative and operational leadership and 50% effort to direct patient care and clinical coordination. These allocations may shift periodically based on patient volume, clinic capacity, and operational demands.

DUTIES & RESPONSIBILITIES

Clinical Operations Leadership 20%:
- Direct and coordinate daily clinic operations to ensure efficient patient flow and quality service delivery.
- Evaluate clinic workflows and recommend operational improvements.
- Monitor appointment access, scheduling efficiency, and clinic productivity.
- Coordinate clinical staffing, workflow, and daily operations across the clinical team in collaboration with the Clinic Director and NPs.
- Oversee laboratory and radiology operations, including workflow, staffing, compliance, and quality assurance.
- Assist in implementing new clinical programs, technologies, and operational initiatives.

Leadership and Staff Development 15%:
- Provide day-to-day clinical and operational leadership for nursing staff, medical assistants, and clinical student workers.
- Serve as a clinical and operational resource to NPs, collaborating to support efficient patient care and clinic operations.
- Mentor new providers and assist with onboarding and orientation.
- Promote teamwork, collaboration, and professional development.
- Participate in recruitment, interviewing, and selection of clinical personnel.
- Assist the Clinic Director with performance management and coaching.

Quality Improvement and Compliance 15%:
- Lead quality improvement and patient safety initiatives.
- Monitor clinical quality indicators and operational performance metrics.
- Lead accreditation, assessment, and regulatory compliance activities.
- Develop, implement, and update clinical policies and procedures.
- Participate in risk management and infection prevention activities.

Administrative, Planning & Outreach Responsibilities 10%:
- Assist with strategic planning and implementation of departmental goals.
- Lead health promotion planning and outreach initiatives in collaboration with university partners and campus stakeholders.
- Participate in budget planning and resource management.
- Represent University Health Services on university committees and workgroups.
- Serve as acting Clinic Director during periods of absence or as delegated.

Clinical Practice 40%:
- Provide comprehensive primary care services to students, faculty, and staff.
- Evaluate, diagnose, and manage acute and chronic medical conditions.
- Perform preventive health examinations and health maintenance services.
- Order, interpret, and communicate laboratory and diagnostic testing.
- Prescribe medications and treatments consistent with scope of practice.
- Coordinate referrals and continuity of care.
- Maintain accurate and timely electronic medical records.

Master's of Nursing degree from an accredited Nurse Practitioner program.
Current unrestricted Nurse Practitioner license and prescriptive authority.
National board certification as a Nurse Practitioner.
Minimum of five years of outpatient primary care experience.

Experience with DEA registration and compliance requirements.
Experience in college or university health services.
Experience managing ambulatory care operations.
Experience leading quality improvement initiatives.
Experience using PNC or other enterprise electronic health record systems.
Experience with accreditation, regulatory compliance, and population health initiatives.

100,000 - 115,000