| Purpose of the Position: |
The Testing & Cutover Coordinator is responsible for planning, coordinating, and executing ERP testing and go-live readiness activities for the University of Alabama in Huntsville’s ERP Modernization program. This role serves as the central point of coordination for system testing and cutover planning, ensuring that testing activities are structured, comprehensive, and aligned to program milestones, while go-live readiness activities are carefully orchestrated across functional, technical, integration, data conversion, and change management workstreams.
The Testing & Cutover Coordinator will work closely with the ERP implementation partner, project leadership, business process owners, technical teams, and campus stakeholders to ensure testing execution is successful, issues are managed appropriately, and the transition to production is executed in a controlled and coordinated manner.
This is a limited-term appointment. Continuation of employment will be contingent upon the availability of funding post go-live of the ERP Modernization.
Duties / Responsibilities:
Testing Strategy & Coordination:
• Define and coordinate the ERP testing strategy in partnership with the ERP implementation partner and project leadership, including establishing testing phases, governance, roles and responsibilities, and entry/exit criteria.
• Collaborate with functional and technical teams to develop and maintain a comprehensive test scenario inventory that provides coverage across the future-state ERP solution.
• Identify gaps in test coverage and work with stakeholders to ensure UAH-specific business requirements are fully represented in testing activities.
• Coordinate all logistics associated with testing activities, including scheduling, participant coordination, environment readiness, communications, and issue escalation processes.
• Communicate testing objectives, expectations, methodologies, and schedules to testing participants and stakeholders. Facilitate test cycle kickoff sessions, check-ins, and status meetings to ensure alignment, visibility, and timely issue resolution.
• Track testing progress, execution metrics, defect trends, risks, and blockers, escalating issues as appropriate.
• Provide regular testing status updates and readiness reporting to ERP program leadership.
Defect & Issue Management:
• Support the tracking, triage, and resolution of testing defects in partnership with functional, technical, and vendor teams.
• Monitor issue resolution progress to ensure blockers are addressed in alignment with project timelines.
• Coordinate issue prioritization discussions and facilitate escalation when necessary.
• Maintain visibility into outstanding defects, business impacts, and readiness implications.
Cutover Planning & Execution:
• Partner with the ERP implementation partner to develop and maintain the ERP cutover strategy, detailed cutover runbook, execution checklist, and stakeholder contact plans.
• Coordinate cutover planning activities across all project workstreams, including functional teams, integrations, data conversion, infrastructure, security, reporting, and ancillary campus systems.
• Facilitate cutover planning sessions and drive alignment on dependencies, sequencing, ownership, timing, and contingency planning.
• Coordinate mock cutover exercises to validate timing assumptions, execution readiness, dependencies, and issue response procedures.
• Lead production cutover coordination activities through structured command-and-control execution, including stand-ups, checkpoint meetings, issue management, and escalation coordination.
• Support go/no-go readiness assessments and decision-making activities with program leadership.
Go-Live Readiness & Stakeholder Coordination:
• Partner with Change Management and project leadership to assess organizational readiness for go-live.
• Coordinate readiness checkpoints across technical, business, operational, and support teams.
• Track readiness criteria and ensure risks or unresolved dependencies are visible to leadership.
• Support coordination of hypercare transition planning and operational handoff activities.
Collaboration & Governance:
• Serve as a central coordination point between the ERP implementation partner, ERP program office, business stakeholders, and technical teams.
• Maintain project governance artifacts related to testing and cutover readiness.
• Facilitate cross-functional communication to ensure alignment and issue transparency.
• Support continuous improvement of testing and deployment processes throughout the ERP implementation lifecycle.
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| Minimum Requirements: |
• Bachelor’s degree in Business, Information Systems, Project Management, Computer Science, or a related field, or equivalent experience.
• Minimum of 3 years' experience coordinating enterprise application testing, implementation, deployment, or go-live activities.
• Experience supporting structured testing efforts, including test planning, execution coordination, defect management, and status reporting.
• Strong project coordination and organizational skills with the ability to manage multiple concurrent workstreams.
• Experience facilitating meetings, issue resolution discussions, and stakeholder coordination activities.
• Familiarity with structured testing methodologies including SIT, UAT, CRP, and regression testing.
• Strong written and verbal communication skills.
• Ability to manage competing priorities in a fast-paced implementation environment.
• Proficiency with project collaboration and productivity tools such as Microsoft Office, Teams, SharePoint, and project tracking platforms.
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